Who We Are
Your technology partners
Our purpose is to create great experiences for our people and our clients. That’s why the tech solutions we deliver are intentionally designed to make life easier for both the business and your end users.
Whether it’s managed IT services to free up your team, or cloud architecture custom-designed for the way you do business, we’re here to make it happen.
What we value
Doing the right thing
We value integrity and pride ourselves on delivering a high- level of professionalism.
Win as a team
We work together to provide best-in-class IT solutions and services.
Own it
You can count on us to provide transparent communication and own the outcome.
Constant improvement
We strive to deliver best-in-class IT solutions by constantly optimising our products and services.
Proactive communication
We pride ourselves in delivering exceptional customer experience with clear, honest and regular communication.
Meet our team
Stephen O’Keefe
Managing Director
Stephen O’Keefe
Managing Director
Stephen is an accomplished Director of multiple technology and communications businesses with over 20 years-experience. Specialising in business improvement and remote communications, Stephen is passionate about bringing technology and the digital economy to regional Australia.
Paul Perich
General Manager
Paul Perich
General Manager
Paul has over 30 years’ experience in service, customer relations and sales, as both a provider and consumer of IT Managed Services. He focuses on the end user of Cloud Connect’s services, resulting in best-in-class service delivery.
Wayne Neilson
Service Delivery Manager
Wayne Neilson
Service Delivery Manager
Wayne has over 35 years’ experience in technology delivery and support roles. He manages projects and support requests with a focus on ‘in-person’ interactions. He takes the time to get to know the people he works with, understanding their challenges and their goals.
Brad Wake
Senior Network Engineer
Brad Wake
Senior Network Engineer
With extensive mining industry experience, Brad enjoys working on the delivery of secure and functional networks for remote and extreme environments. He finds motivation in delivering reliable solutions for our clients unique needs.
Chris Stewart
Senior Systems Engineer
Chris Stewart
Senior Systems Engineer
Chris has been working in IT for 20+ years. His primary goal is to provide an analytical approach and out of the box thinking. He views IT from clients and businesses POV, providing customer centric outcomes.
Aiden Pitt
Network Engineer
Aiden Pitt
Network Engineer
Aiden is a dedicated technician with a love for the latest and greatest in computers and technology. With his expertise in hardware and troubleshooting, you’ll find Aiden on the front lines resolving outages and installing new equipment.
Connor Newbon
Helpdesk Team Lead
Connor Newbon
Helpdesk Team Lead
Connor is a hardworking and dedicated technician. He specialises in automation and adaptive services. With a running goal to resolve issues for clientele before they impact the business, he provides a systems-oriented approach to IT services, ultimately delivering a seamless and cost-effective service that benefits all.
Giovanni Santos
Helpdesk Technician
Giovanni Santos
Helpdesk Technician
Giovanni is a IT technician hailing from Brazil with 7 years’ experience. Giovanni has worked across multiple industries including the private, mining and education sectors. Giovanni is known for his “keep calm and carry on” attitude, meaning you can rely on him to get the job done.
Jake Oorschot
Helpdesk Technician
Jake Oorschot
Helpdesk Technician
Jake is a dedicated and passionate helpdesk technician who has a drive to provide leading network security solutions. Jake’s primary goal is to provide cost effective, seamless security solutions that ensure business continuity without compromising convenience and user experience.
Damien Rees
Helpdesk Technician
Damien Rees
Helpdesk Technician
Damien, a skilled professional in networking solutions. He thrives on transforming tech puzzles into strategies for business success. Known for his dedication, he’s ready to connect and provide innovative solutions for you!
Josh McCormick
Helpdesk Technician
Josh McCormick
Helpdesk Technician
Josh is new to the IT industry but is hardworking and will always do his best to help. He aspires to be someone who can be depended upon for his technical ability and professionalism. Your problems are also his problems and he’ll strive to solve them for you.
Quin Mallari
Helpdesk Technician
Quin Mallari
Helpdesk Technician
Quin’s IT experience covers aviation, training centres, BPOs and MSP. Quin believes quality service is not what you put into it but what the customer gets out of it. He values exceptional service and minimising downtime; he’ll be with you until the issue’s resolved and your questions are answered.
Newell Urriza
Helpdesk Technician
Newell Urriza
Helpdesk Technician
Newell has a background in the fast-paced BPO industry specialising in resolving printer tech-related issue. With a career dedicated to providing reliable, professional and informative solutions, he believes no one should be left behind with their tech needs.
Christian Jose Santos
Helpdesk Technician
Christian Jose Santos
Helpdesk Technician
Christian’s IT prowess spans education and manufacturing, where he sees it as the fuel for innovation. For him, learning is a never-ending journey. When aiding customers, he transforms tech hurdles into smooth pathways, ensuring their journey is both efficient and enlightening.
Ready to get started?
Let’s make it happen. Talk to us today to arrange an initial consultation.
